David Ramzy Gift Card
Complimentary free shipping for all orders within Australia
Give her the gift she truly wants with a David Ramzy Gift Card - the perfect way to let her choose her next forever piece. Whether it’s Christmas, her birthday, an anniversary or a milestone worth celebrating, a jewellery gift card takes the pressure off choosing and guarantees she’ll love what she receives.
Crafted for women who appreciate real gold, fine craftsmanship and timeless design, a David Ramzy Gift Card is a thoughtful option when you’re unsure of her size, preferred metal, or style - or when you simply want her to enjoy the experience of choosing something special for herself.
Please note - the gift card will be issued in digital form only via email to you. A physical gift card will not be issued.
Nous nous efforçons d'expédier les articles dans les 24 à 48 heures suivant la commande.
La livraison est actuellement disponible uniquement pour l'Australie et les États-Unis d'Amérique.
En Australie, la livraison est gratuite via Australia Post. Le délai de livraison est généralement de 1 à 3 jours ouvrables dans les zones métropolitaines.
Pour les envois aux États-Unis, des frais fixes de 30 USD s'appliquent. Délai de livraison estimé : 3 à 6 jours ouvrables.
Les informations de suivi vous seront envoyées par e-mail une fois votre commande expédiée.
Pour les envois vers les États-Unis, veuillez noter que vous serez responsable des droits et taxes applicables.
Si vous souhaitez passer une commande en dehors de l'Australie ou des États-Unis d'Amérique, veuillez nous contacter par e-mail ou via le formulaire de notre site web et nous ferons de notre mieux pour traiter votre commande.
At David Ramzy, we want you to be delighted with your purchase. If you are not completely satisfied, we offer a straightforward returns process for eligible items, subject to the conditions outlined below.
Return Eligibility
- Full-Price Items: Subject to the below, you may return any full-price item within 7 days of receiving your delivery, provided the item is unused, in its original condition, and accompanied by the original packaging and documentation. For the purposes of this return policy, items purchased using our newsletter sign-up discount will be considered full-price.
- Earrings: For hygiene reasons, earrings cannot be returned or exchanged unless they are faulty. Faulty earrings will be assessed on a case-by-case basis, and returns will be accepted only if the fault is verified by our team.
- Afterpay: Purchases where the payment method is Afterpay are not eligible for a refund.
- Bespoke: Bespoke pieces cannot be returned or exchanged. However, we always want to ensure that you are happy with your piece - if you wish to make any adjustments to your bespoke pieces, we will work with you as best as possible to accomodate any changes or adjustments you wish to make.
Return Process
To initiate a return, please contact us at hello@davidramzy.com within 7 days of receiving your order. Include your order number and a brief description of the reason for the return. We will provide you with instructions to arrange the return. Items returned without prior authorization may not be accepted.
Shipping Costs
- The cost of return shipping is the responsibility of the customer.
- Original shipping costs for delivering the product are non-refundable.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to the original payment method within a reasonable timeframe. Please note that original shipping costs and return shipping costs are non-refundable.
Faulty Items
If you believe an item, including earrings, is faulty, please contact us at hello@davidramzy.com with details and, if possible, photographic evidence of the issue. We will assess the item and, if deemed faulty, provide a replacement or refund as appropriate.
Contact Us
For any questions about our returns policy or to initiate a return, please email us at hello@davidramzy.com. Our team is here to assist you.
David Ramzy reserves the right to update or modify this returns policy at any time without prior notice.
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Frequently Asked Questions
David Ramzy is based in Sydney, Australia.
Yes, absolutely! We do this on a made-to-order / bespoke basis and the turnaround time is approximately 3 weeks. The price remains the same as our website. Contact us via DM, our website contact form or email (hello@davidramzy.com) to place an order.
We frequently restock sold out items, especially our bestsellers. Typically you'll see items on pre-order if we are in the process of restocking them. If you don't see the item you want in stock or on pre-order, please reach out and we can make one for you. The price remains unchanged and will just take approximately 3 weeks for production.
No, we don't have a showroom. We currently operate online only but we're hoping to run some pop-ups in the near future - stay tuned and sign up to our email newsletter to be the first find out about them.
Yes, absolutely. We frequently create our pieces in custom sizes for our clients - reach out to us via DM, our website contact form or email us at hello@davidramzy.com and we will provide you with a quote. Turn around time is generally 3 weeks.
This is a question we get asked frequently. The reality is that, particularly for the sizes of lab diamonds we use in our pieces, certificates cost approximately the same as the lab diamonds themselves. This means that if we were to exclusively use certified lab diamonds, we would need to increase our prices significantly. Most of our clients appreciate the prices points we're able to offer with uncertified lab diamonds.
However, we absolutely can make any of our pieces with certified lab diamonds. We do this on a made-to-order / bespoke basis - simply DM or email us (hello@davidramzy.com) or fill out the contact form on our website to enquire about having any of our pieces made with certified stones.
Yes, we ship all over the world. Shipping costs will apply (and duties and taxes may also apply), and will be added at checkout.
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